Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email, phone number)
Business information (company name, address)
Payment information (processed securely through Stripe)
Content you upload (photos, documents)
Communications with us

2. Social Media Integration

When you connect social media accounts (Facebook, Instagram, LinkedIn, Twitter), we collect:

Account identifiers and profile information
Access tokens to post on your behalf
Page/account metrics (with your permission)

We only access what is necessary to provide our scheduling services. You can disconnect accounts at any time from your dashboard.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Schedule and publish social media posts on your behalf
Send technical notices and support messages
Respond to your comments and questions

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information:

With service providers who assist in our operations
To comply with legal obligations
To protect our rights and prevent fraud
With your consent

5. Data Security

We implement appropriate security measures to protect your information, including encryption of sensitive data and secure token storage for social media connections.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Disconnect social media accounts
Export your data

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Social media tokens are stored securely and can be revoked at any time.

8. Third-Party Services

Our service integrates with third-party platforms including Meta (Facebook/Instagram), LinkedIn, Twitter, Stripe, and cloud storage providers. Each has their own privacy policies.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@luminouspro.com
Address: [Your Business Address]

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.